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Support

Service and support contact information

Web-based access is currently under development.

You have the option to open tickets directly in our ticketing system.

Please send an e – mail to su********@**********nt.nl with a description of the problem , any error messages (if applicable) and further details .

You can also contact one of our support hotline numbers.

Support numbers in detail:

Business hours (Mon-Fri, 08:30-17:00 CET/CEST):

Outside business hours (24×7 Support On Call):

  • All regions:
    +31 88 3282 610
    (Note: Additional costs     may apply if not specified in the contract)

For general inquiries, you can send an email to su********@**********nt.nl and our support team will get in touch with you.

If you encounter any Severity 1 errors or issues (as defined by the contract/CASP) outside of business hours, please call the Hotline/24×7 Support On Call to open a ticket.

All other tickets can still be opened via email through the ticket system, and these tickets will be processed during business hours.